By SIMON CONSTABLE
The call, it seems, isn’t being answered—not if it’s on a younger worker's phone, at least.
In a trend that has become firmly global, a recent survey showed that fewer than one in four UK residents in the 18-to-34 age bracket ever pick up a voice or audio call—particularly if they don’t recognize or aren’t expecting it. Up to 70% of the cohort prefer texting to a phone call, the same report states. “For this generation, to text is the same as speaking to someone,” says Sonamara Jeffreys, Korn Ferry’s president for EMEA. Read more here.
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